Series 2

1/3

4 min read

What You Need to Know Before Going to the Gemba

Taking a gemba walk is an important practice of going to the actual place where work is performed to better understand current conditions...

6 min read

Like all good adventure stories, ours starts with a hero, a once upon a time, and a dream of a happily ever after. This “happy-ending”...

4 min read

There is no reason for anyone to guess what another person might be thinking. People tell you exactly what they think each time they...

6 min read

The moment I learned that crediting only hard work and dedication promotes racism Do you credit your achievements in life to your hard...

8 min read

I am a person with privilege. I am white, cisgender, heterosexual, male, and over 60. In every category, I have unearned privilege, My...

5 min read

I remember voting in my very first presidential election. The year was 1992. Bill Clinton (Democrat) ran against incumbent candidate,...

7 min read

Most of my professional life, work, and public persona is wrapped around a methodology that’s often referred to as “Lean management.”...

4 min read

At the age of four, when my mom and sister taught me how to read, they started with classic fairy tales. What should have been a short...